• Conducts business in a way that benefits the community 
• Employs well-qualified staff
• Stays abreast of technology and advances in water supply and system management
• Utilizes the most cost-effective methods protecting public health and welfare
• Develops resources to efficiently operate and maintain facilities and infrastructure
• Plans for future water needs
• Provides management and technical support services upon request
• Practices an effective level of customer service
• Conducts a strong public information/education/involvement program
• Maintains an effective intergovernmental communication channel
• Meets publicly on a regular basis to receive input from the community
• Holds forums for consumers concerned with local water quality and quantity

Timber Cove County Water District remains dedicated to the spirit of cooperation while nurturing a unified vision towards an improved quality of life within the community.